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Showing posts with the label 123-reg

Lorraine sent home

Up early today, but raging. Sodding 1-2-3 reg had taken money out of my account for a domain I had cancelled. Got up and started a ticket with them. They make everything difficult. Then looked at books again, sent stuff off to the accountant. Met up with Keith and discussed the state of play. Completed filling in the solicitor's forms, which I got Lorraine to check this evening. Notes to Robin about the podcast and so on.  When I was talking to Keith Lorraine called and said she had fallen over at school early this morning. Then she did the sports day, which was held this morning, and only then came home at noon. She is okay though a bit bruised. I was worried about her obviously. She spent the afternoon resting. It was contagious and I ended up having a sleep too for an hour in our room with Lorraine with the big doors open. Very restorative. Lorraine okay though and, despite me worrying about her, seemed to be suffering no ill effects, although I suspect she had been a bit shocke...

Banging head against a brick wall

A new week, a new positive attitude. Another text about a being going overdrawn and so on. Walked down to the physical branch of my bank, and spoke to a helpful person who made calls and returned home clutching a piece of paper with the name of the person who was dealing with my case and a number. These turned out to be illusions when I got home. The name I had been given was the name of the manager, as the case had not been even allocated yet, and after I received an email saying the case will take another 20 working days. This takes me in to July. When I find the energy, I initiate a complaint to the banking ombudsman.  I have been banging my head against a brick wall. Meanwhile the 123-reg email fiasco wears on, however I have given up with it. I have emails perhaps from a few days that I will never see. I can't bear to deal with those people one second more.  Stopped in at Mad Hatters and tried to buy a straw hat but was put off by what seemed to me an excessive price. The...

Ditto... but slightly more infuriating

Phoned the 123-Reg helpline (wait for 37 minutes to speak to anyone) then I persuaded the helpline person to explain things methodically and after half an hour we were three steps from completion of my migration when the 123-reg site crashed. I wrote down in some detail what I had to do next. Later I returned to the 123-reg site, and completed the rest of the steps. But though everything says it is has been done successfully, no emails are arriving and the test emails I send just disappear. I received a highly confusing message which seemed to suggest there was a problem their end. Another day without the email I use for work, plus roughly three hours wasted on this problem alone.  Meanwhile logging onto my new business account, the £271 cheque claim against my account has disappeared but I got in the post an automatically generated letter telling me off for drawing on funds I did not have. However a new cheque has appeared trying to draw another £20 from my account. Nothing yet fr...

Futile time wasting nonsense

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Thoroughly infuriating start to the week. Was automatically texted by NatWest, saying that I did not have enough funds to cover the payment I had made from my business account. I had made no payment of course, and there was another incident of a cheque this time of £270 being drawn on the account. I phoned up and after waiting enormous amounts of time got the security people to flag it up, I will be contacted about it later in the week. This again took well over an hour on the phone, with no immediate resolution.  Left feeling frustrated and angry, having also raised 'an official concern' with the bank. Meanwhile in the migration of my email to Microsoft 365 through 123-Reg is also farcically slow and difficult. Eventually got an message from their technical people, telling me about the next step. I did this successfully, but then no contact and nothing happened their end. As this means the email I use for my business is offline.  All this futile time wasting nonsense put me i...